Contact
Contact and clinic in Merida
Book your consultation with Dr. José Antonio Orozco Gómez at Hospital Faro del Mayab in Merida, or request a video consultation if you are outside the city.
The clinic
Hospital Faro del Mayab — Christus Muguerza
-
Suite 912, Hospital Faro del Mayab
Santa Gertrudis Copo, Del Carmen, 97305, Merida, Yucatán, Mexico - 990 101 4041
- dr.orozgom@gmail.com
| Tuesday | 8:00 a.m. – 12:00 p.m. |
|---|---|
| Thursday | 8:00 a.m. – 9:00 p.m. |
| Saturday | 4:00 p.m. – 9:00 p.m. |
| Mon, Wed, Fri, Sun | No clinic |
By appointment. The surgical schedule can change clinic hours: confirm your appointment by WhatsApp the day before. If none of these times work for you — particularly if you are travelling — message us on WhatsApp and we will look at alternatives around the surgical schedule.
Remote
Video consultation
If you live outside Merida or abroad, your first assessment can be done online, with electronic prescription where applicable. Your case is reviewed, your questions answered, and you receive a plan and a written quote before you travel.
Book through WhatsApp
Tell us what you are interested in and where you are writing from. On submit, WhatsApp opens with your details already written out, ready to send to the appointment book. We reply during clinic hours, usually the same day.
Payment methods
Cash, credit and debit cards and bank transfer. PayPal for video consultations. The practice is private and does not work with insurers.
Social media
Frequently asked questions
Do I need an appointment?
Yes, consultations are by appointment. Book by WhatsApp, phone or the form on this page. Your date and time are confirmed before your visit.
How long is the consultation?
40 to 60 minutes. Your case is reviewed, measurements are taken, sizers are used where relevant and all your questions are answered. You leave with a plan and a written quote.
What should I bring to my first appointment?
Photo ID, any recent laboratory or imaging results, a list of your medications, and your medical and surgical history. If you have reference photos of what you are looking for, bring them — they help align expectations.
Where are surgeries performed?
At Hospital Faro del Mayab (Christus Muguerza) in Merida. No surgical procedure is performed in an office setting.
Do you see patients from outside Merida?
Yes — video consultation with electronic prescription is available for patients in other cities and abroad. Surgery takes place in Merida.
How quickly do you reply?
During clinic hours, usually the same day. Outside those hours, the next working day. For an emergency — a recent burn or an acute hand injury — go to an emergency department without waiting for a reply.